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Case Code: HROB178
Case Length: 21 Pages 
Period: 2013-2014   
Pub Date: 2015
Teaching Note: Available
Price:Rs.500
Organization : Zappos.com
Industry : e-commerce, Retail
Countries : USA
Themes: Corporate Culture/Organizational structure
Case Studies  
Business Strategy
Marketing
Finance
Human Resource Management
IT and Systems
Operations
Economics
Leadership & Entrepreneurship

Holacracy at Zappos

 
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ZAPPOS GOES FLAT

 
In December 2013, Zappos.com (Zappos), Las Vegas, USA-based online shoe and clothing retailer, decided to go in for with a key change by adopting a new organization structure based on the principles of Holacracy . As of 2013, Zappos, which had 1,500 employees, was the largest company to implement Holacracy. Tony Hsieh (Hsieh), the CEO of Zappos, invested US$ 350 million to reorganize the company into an enhanced holarchical system... ..
 
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